We glide rain or shine! Ponchos are provided. In the event of extreme inclement weather, as predicted by the National Weather Forecast Service, rain checks or rescheduling options are available. We require a minimum of 48 hours advance notice of your scheduled tour departure for all cancellations and rescheduling unless canceled by (Absolutely Chicago Segway Tours). Tours must depart at their scheduled departure time. Late arrivals will not be admitted and forfeit their payment. Any tour that is canceled or rescheduled less than 48 hours of scheduled departure is non-refundable. All cancellations are subject to an 8% processing cancellation fee unless canceled by (ACST).
Those persons who are under the influence of drugs or alcohol are not permitted to participate and a refund will not be issued. All participants must at least 14 years old, weight more than 100 pounds and less than 260 in accordance with manufacturer recommendations. Anyone under the age of 18 years old must be accompanied by an adult. Participants must be able to stand for extended periods of time. All participants must be able to ascend a flight of stairs without assistance. Pregnant women are prohibited from participating in this activity.
Any reservation of 6 or more will be charged a gratuity of 15% upon arrival. Any group of 8 or more that which desires to glide together is considered a private tour and is subject to a service charge and gratuity upon arrival. Please refer to all FAQ's for further stipulations and recommendations.